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    Efficient, scalable IT services and better, faster customer service. Personalized, optimized sales and marketing. Give teams the AI-powered tools to do more with ease. Freshworks makes it fast and easy for businesses to delight their customers and employees.

    Why Freshworks and NEXTGEN

    Get powerful AI and automation in easy-to-start, easy-to-switch, easy-to-use software for CX, CRM, and ITSM. Freshworks frees up your agents’ time with AI and automation capabilities that work out of the box. Connectors and APIs integrate seamlessly, so you can address employees’ issues, and keep everyone aligned to your processes.

    Key Differentiators

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    AUTOMATE EASILY

    No-code workflows and powerful automations drive efficiency, eliminating repetitive tasks and boosting productivity.

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    INTEGRATE SEAMLESSLY

    Unified service and operations management on a single platform break silos, maximize service availability, improve resolution time, and reduce costs.

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    DEPLOY INSTANTLY

    Customize quickly and easily by leveraging the no-code platform. All with expert onboarding, migration services, and 24/7 support.

    Frequently Asked Questions

    Become our Partner in Delight! Partnering with Freshworks can lead to accelerated business growth for you and delight made easy for your customers. It’s a win-win!

    FIND OUT MORE

    Freshworks support is here to help. Search articles, view product documentation, or get support from our product experts.

    FIND OUT MORE

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    Become a NEXTGEN Freshworks Partner today!

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